Refund policy

Thank you for shopping at Jumble Motion. We want you to love what you ordered, and we're here to make it right if something goes wrong.

All Sales Are Final — With Exceptions

Because every item in our store is made to order and printed just for you, we do not accept returns or exchanges for:
    •    Incorrect size selected at checkout

    •    Change of mind after purchase

    •    Minor color variations between screen displays and printed products
We encourage you to carefully review our size charts before placing your order.

When We Will Make It Right

We will offer a free replacement or a full refund if your item arrives:
    •    Damaged or defective

    •    With a misprint, fading, or print quality issue

    •    Incorrect item sent (wrong product or design)

    •    Item lost in transit (tracking shows no movement or delivery after 20 business days from the shipping date). If your order appears delayed, please don't wait — contact us early and we'll investigate.

To be eligible for a replacement or refund, please contact us within 14 days of the expected delivery date with:

    1    Your order number
    2    A screenshot of the tracking status (for lost packages) or a clear photo of the issue (for damaged/defective items)

How to Contact Us

Submit your claim through our [Contact page] or email us at support@jumblemotion.com. We'll respond within 2–3 business days.

Refund Processing

Approved refunds are issued to your original payment method or store credit at our discretion within 5–10 business days, depending on your bank or card provider.

Questions?

If you have any questions about this policy, don't hesitate to reach out — we're happy to help.